
M a x i m C o n c i e r g e S e r v i c e s
FREQUENTLY ASKED QUESTIONS
Does Maxim Concierge offer payment plans towards trips?
Yes, we offer all our clients the option to pay payments towards their accommodations. All payment amounts are made at the discretion of the client no scheduled payment dates are necessary.

Why should we book through Maxim Concierge Services versus booking using an online tool?
The difference between using Maxim Concierge Services and utilizing the online booking tool is we have onsite Certified Travel Professionals who have decades of travel experience and will provide a convenient hassle-free service throughout your booking experience.
Online booking tools do not negotiate pricing with suppliers nor put together exclusive packages that are tailored to your specific travel needs.
“Deposits” are also optional for travelers to secure their travel arrangements by paying a low deposit fee.

Is there a booking fee to book through Maxim Concierge?
No there is no upfront booking fee. Although there is an adequate amount of time and preparation that goes into personally preparing the travel packages there is NOT a upfront booking fee.
Depending on the size of the travel party a research fee may apply.
Please contact Maxim Concierge directly for more information.

What types of services do you provide?
Maxim Concierge Services specializes in arranging travel accommodations such as Personal travel, Family vacations, Honeymoons, Destination Weddings, Sports Travel, Corporate Travel and Exclusive Group Events.

Are passports required for international travel?
Yes, passports are required for all international travel. No exceptions. Please click on Important documents tab to access the link to apply for your passport.
Passports are not required for cruises however, it is strongly recommended.

What is the estimated time frame to get a travel quote once the information has been submitted?
Please allow 48 hours after the quote form has been submitted to be returned via the email address provided. Our goal is to ensure a hassle-free timely service therefore, we want to make sure that all your requests are handled effectively.

Is there a minimum or maximum number of travelers that can be booked?
No travel group is to big or small to book travel accommodations for. Rather it’s a romantic getaway for 2 to a secluded island or a sporting team that requires elite travel accommodations MAXIM can assist with all travel needs.

Is there a minimum amount I can pay via the Maxim website on my trip?
No travel group is to big or small to accommodate. Rather it’s a romantic getaway for 2 or a sports team of 100 that requires elite travel accommodations MAXIM can assist with all travel needs.

What are the forms of payment that Maxim Concierge accepts?
We accept Visa, American Express, Mastercard, Discover Card as acceptable forms of payment.
In order for the payment to be processed successfully the name and billing address must match the credit card provided for payment.
Money orders, checks, wire transfers, or cash will be NOT accepted. No exceptions.

Does Maxim Concierge provide a discount for client referrals for your services?
Yes, we accept client referrals. If a previous client refers a new traveler to utilize our services a 5% discount will be given toward the next trip once the new referral has booked and the trip has been taken. The 5% discount will go towards the balance of the future trip up to $4000.00. No additional discounts or coupons may be applied to receive the referral discount.